The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We typically handle returns on a piece by piece basis. Since Burle Marx pieces are NOT replaceable we prefer to ship them back and fourth as little as possible.
We take all of our photos in 100% natural sunlight, and do not artificially modify the photos, or use any sort of filter.
Absolutely. You can't survive in the jewelry business today if you aren't willing to work with your customers on price.
Currently we only ship within the United States. There are certain circumstances in which we will deliver your purchase to you.