Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 2 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

What is your return policy?

We typically handle returns on a piece by piece basis. Since Burle Marx pieces are NOT replaceable we prefer to ship them back and fourth as little as possible.

Do you enhance the color of your photos?

We take all of our photos in 100% natural sunlight, and do not artificially modify the photos, or use any sort of filter.

Do you offer discounts?

Absolutely. You can't survive in the jewelry business today if you aren't willing to work with your customers on price.

Do you ship internationally?

Currently we only ship within the United States. There are certain circumstances in which we will deliver your purchase to you.

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